At Dev Tour and Travels ("we", "our", or "us"), we hold the privacy and trust of our passengers, corporate clients, and website visitors in the highest regard. This Privacy Policy outlines the types of information we collect, how it is utilized to deliver dependable travel services, and the security measures we maintain across all our platforms.
01. Information We Collect
To confirm your cab bookings, allocate professional drivers, and manage corporate logistics, we may collect the following information:
- Personal Identification Data: Full name, contact telephone/mobile number, email address, and billing address.
- Trip & Itinerary Details: Pickup address, drop-off location, intermediate stops, pickup date & time, flight or train numbers (for airport and railway transfers).
- Corporate Account Credentials: Company name, registered office address, and official GSTIN for GST-compliant invoicing.
- Payment Information: Transaction identifiers and payment confirmation status. Please note: We do not store credit/debit card numbers or CVVs on our servers. All digital payments are processed through RBI-authorized, PCI-DSS compliant payment gateways.
02. How We Use Your Information
We use the data collected strictly for legitimate business and customer service purposes:
- To dispatch vehicles, coordinate punctual pickups, and notify you of driver and vehicle assignment details via SMS, WhatsApp, or phone call.
- To monitor flight arrival timings for airport meet & greet pickups to ensure seamless arrivals without waiting delays.
- To generate official GST tax invoices, corporate monthly statements, and booking confirmations.
- To address customer support inquiries, feedback, lost-and-found items, and quality assurance.
- To communicate essential policy updates, booking modifications, or route advisories.
03. Strict No-Monetization & Data Sharing Policy
Information is only disclosed to the minimum extent necessary in the following instances:
- Assigned Drivers: The driver assigned to your trip receives your pickup location, drop destination, and contact number solely to execute your scheduled journey safely.
- Legal & Regulatory Authorities: Where required by applicable Indian law, court order, or governmental law enforcement agency.
04. Data Security & Storage
We employ industry-standard administrative, physical, and electronic security safeguards (including SSL/TLS 256-bit data encryption) to protect your personal information against unauthorized access, alteration, disclosure, or accidental destruction. Our internal systems are regularly audited for security and data compliance.
05. Your Rights & Preferences
You have the right to review, rectify, or request deletion of any personal data maintained by Dev Tour and Travels. If you wish to update your details, opt out of informational communications, or request account data removal, please contact our support team.
06. Contact Our Privacy Desk
For any questions, clarifications, or privacy-related concerns, please reach out directly to our dedicated support desk: